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What Customer Service Means to Us

Posted on January 23rd, 2020 by Jupiter Tequesta

The Core Values of Jupiter-Tequesta Customer Service

At Jupiter-Tequesta, we know how important our customer’s home services are to their comfort and daily lives here in Florida. That’s why we hold ourselves to the highest standards of customer service, to provide the right solutions at an affordable price. Learn more about what customer service means to our team, and read reviews from real customers in 2019. 

Fast Service

Whether your AC goes out or a pipe bursts, we know that customers call us every day with emergencies in their home. We work to offer fast scheduling and service to all of our customers. Read testimonies from our customers on our fast service:

“Fast service always get next day appointment” — Kira M. 

Fast and friendly service…. Even on a Sunday.” — Meri C.

“Wonderful and quick service. Clean and neat. Fully explained what they were doing and why. We are very pleased.” — Arnie K. 

Professional

While our technicians are friendly and respectful, it’s important to us that they always act in a professional manner. This not only means showing up on time, but working diligently to solve your problem, focus on an installation, and leave your home neat and mess-free when they leave. Read testimonies from our customers on our professionalism:

“Professional, on time, get job done.” — Nate O.

“On time, professional.” — John O.

“Had a major leak in outside pipe. The leak was pinpointed and within 2 days was quickly patched and cleaned up. My wife and I couldn’t be happier with this company. The repairman Seth was professional from start to finish.” — Gil T.

Knowledgeable  

At Jupiter-Tequesta, we know that whether you’re having a new air conditioner installed or having your plumbing repaired, you expect that the technician in your home has the experience and knowledge to answer all of your questions. Our team is expertly trained on all of our services and is ready to help with any concerns you have. Read testimonies from our customers on our expertise:

“Excellent service. They arrived right on time. The technician was very cordial and knowledgeable. Good value for money.” — Mario D.

“They came to the house and service the unit clean the coils and fixed the filter holder so this does not happen again. The technician was very nice and detailed with the job. Everything and all the options to make my house AC systems better were explained to me.” — Adriana G.

“My spigot valve had a slow leak. He showed me my options and explained everything. I even told him my frustration with access and he came up with a solution as shown in the pictures. I would recommend their services to anyone.  Additionally, I called at 5:00 last night and they were here on time at 10:00 the next day.” — Gabriella B.

Quality Service

We want to assure our customers that we always offer them quality repairs and installations at a fair and reasonable price. If we can do a repair or installation in one visit, we will do our best to get the job done quickly — and the right way. Read testimonies from our customers on our quality service:

“Service was outstanding, answered all my questions and reviewed everything with me before he left!” — Renee I.

“The technician provided outstanding service. He is knowledgeable, friendly, and honest. He answered all my questions and concerns-leaving me feeling confident that my AC was in good working condition.” — Karen B.

“The technician went above and beyond to do the job right. very impressed with him. Jupiter -Tequesta scheduled me immediately, I can’t say more, great company, great people.” — Robbin S. 

Home Services in Jupiter FL

Contact Jupiter-Tequesta at one of our locations to discuss your plumbing, cooling, or electrical options.

Tequesta: (561) 747-5740

Broward: (954) 951-5481

Palm Beach: (561) 626-6822

Martin: (772) 546-2822

St. Lucie: (772) 546-2822


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