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What Customer Service Means to Us

Posted on January 23rd, 2020 by Jupiter Tequesta

The Core Values of Jupiter-Tequesta Customer Service

At Jupiter-Tequesta, we know how important our customer’s home services are to their comfort and daily lives here in Florida. That’s why we hold ourselves to the highest standards of customer service, to provide the right solutions at an affordable price. Learn more about what customer service means to our team, and read reviews from real customers in 2019. 

Fast Service

Whether your AC goes out or a pipe bursts, we know that customers call us every day with emergencies in their home. We work to offer fast scheduling and service to all of our customers. Read testimonies from our customers on our fast service:

“Fast service always get next day appointment” — Kira M. 

Fast and friendly service…. Even on a Sunday.” — Meri C.

“Wonderful and quick service. Clean and neat. Fully explained what they were doing and why. We are very pleased.” — Arnie K. 

Professional

While our technicians are friendly and respectful, it’s important to us that they always act in a professional manner. This not only means showing up on time, but working diligently to solve your problem, focus on an installation, and leave your home neat and mess-free when they leave. Read testimonies from our customers on our professionalism:

“Professional, on time, get job done.” — Nate O.

“On time, professional.” — John O.

“Had a major leak in outside pipe. The leak was pinpointed and within 2 days was quickly patched and cleaned up. My wife and I couldn’t be happier with this company. The repairman Seth was professional from start to finish.” — Gil T.

Knowledgeable  

At Jupiter-Tequesta, we know that whether you’re having a new air conditioner installed or having your plumbing repaired, you expect that the technician in your home has the experience and knowledge to answer all of your questions. Our team is expertly trained on all of our services and is ready to help with any concerns you have. Read testimonies from our customers on our expertise:

“Excellent service. They arrived right on time. The technician was very cordial and knowledgeable. Good value for money.” — Mario D.

“They came to the house and service the unit clean the coils and fixed the filter holder so this does not happen again. The technician was very nice and detailed with the job. Everything and all the options to make my house AC systems better were explained to me.” — Adriana G.

“My spigot valve had a slow leak. He showed me my options and explained everything. I even told him my frustration with access and he came up with a solution as shown in the pictures. I would recommend their services to anyone.  Additionally, I called at 5:00 last night and they were here on time at 10:00 the next day.” — Gabriella B.

Quality Service

We want to assure our customers that we always offer them quality repairs and installations at a fair and reasonable price. If we can do a repair or installation in one visit, we will do our best to get the job done quickly — and the right way. Read testimonies from our customers on our quality service:

“Service was outstanding, answered all my questions and reviewed everything with me before he left!” — Renee I.

“The technician provided outstanding service. He is knowledgeable, friendly, and honest. He answered all my questions and concerns-leaving me feeling confident that my AC was in good working condition.” — Karen B.

“The technician went above and beyond to do the job right. very impressed with him. Jupiter -Tequesta scheduled me immediately, I can’t say more, great company, great people.” — Robbin S. 

Home Services in Jupiter FL

Contact Jupiter-Tequesta at one of our locations to discuss your plumbing, cooling, or electrical options.

Tequesta: (561) 747-5740

Broward: (954) 951-5481

Palm Beach: (561) 626-6822

Martin: (772) 546-2822

St. Lucie: (772) 546-2822


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Should You Keep or Ditch Your Bathtub?

Posted on January 21st, 2020 by Jupiter Tequesta

Cute little girl of 2-3 years old playing in a bathtub. Photo was taken in Quebec Canada

For many homeowners, bathtubs can be a place of serene relaxation; while others feel that they are a waste of space and money. If you’re considering removing your tub, read on to learn the pros and cons.

When Bathtubs Are a Must

In 2017, a study was conducted to get a better grasp of what role homeowners wanted their bathtubs to play in their dream bathrooms. 37% of the participants in the survey chose to upgrade the baths in their master bathroom. These upgrades included shapes and designs, such as:

  • Freestanding flat-bottoms
  • Alcoves
  • Deck-Mounted
  • Freestanding Claw-foots
  • Corners

The majority of renovators who chose to upgrade their tub decided to add a soaking tub. A soaking tub is a standalone tub that is usually deeper and shorter than a traditional bathtub. It also does not have an overhead showerhead. Room for more than one occupant was found to be the second-highest upgrade pro-bath renovators pursued. In this case, bathtubs can actually raise the value of your home.

Bathtubs are also a great option for families with small children who are not old enough to shower on their own. However, adults can soak up the benefits of a long, relaxing bath at the end of a stressful work week as well.

When Bathtubs May Become a Waste

In the same study, 27% of renovators opted out of having a bathtub in their home at all. Removing your tub or shopping for a home that does not have one at all is logical for a myriad of reasons.

For instance, perhaps you just don’t like taking baths. If this is the case, you are not alone. In a separate study with a focus group of over 2,000 participants, 90% of people would rather take a shower, with the other 10% preferring baths. 

Opting out of a bathtub can open up a lot of space for other amenities. You can choose to add additional features such as:

  • A new shower
  • Cabinet space
  • A vanity/sink
  • Closet space

Whether you need a repair or are looking to remove your bathtub altogether, rely on FPL Home Services to get the project done right. Reach out to one of our locations today:

Tequesta: (561) 747-5740

Broward: (954) 951-5481

Palm Beach: (561) 626-6822

Martin: (772) 546-2822

St. Lucie: (772) 546-2822

FPL Home Services, License No. CFC1430331


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How to Install a Compression Shower Drain

Posted on January 17th, 2020 by Jupiter Tequesta

Adding a Compression Drain In Your Shower

Compression shower drains are considered to be easier to install compared to other types of drains. If you believe the drain in your shower needs to be replaced, read on about this option.

What Are Compressions Shower Drains?

Compression shower drains attach to the drain pipes in your home with compression washers and nuts. If you are switching from a shower-tub combo and are adding the drain to the bottom of your shower, more than likely, you will need to change your drain pipes as well.

Compression drains can be made from PVC, ABS, or brass, and are compatible with the following shower materials:

  • Steel
  • Fiberglass
  • Plastic Bases

Installing a Compressions Shower Drain 

Before you start installing the compression shower drain, it is essential first to install it into the shower base. If you are purchasing a kit, then make sure that the compressor washer and nuts are included before you start the installation. Be sure you purchase a 2” shower drainpipe, as this is the standard size.

Follow these steps to install your new drain:

  1. Put your shower base in, but do not install it yet. The drain should come up to ¾ to 1 inch below the lip of the shower drain. Make a mark on the pipe at the appropriate height, remove your shower base, and cut your pipe.
  2. Put silicone caulk or plumber’s putty on the top flange of the fitting for your shower drain. Now insert the tailpiece of the drain into the drain opening. You will need to install the cardboard friction ring as well as the large rubber washer onto the tailpiece. However, this is done from under the shower base.
  3. Tighten the shower drain, and do not skimp on the tightening. Cut or wipe away any excess silicone or putty.
  4. Place in your shower base, ensuring the rubber gasket is pushed into the drain pipe. The gasket should fit very snuggly;  you may need a screwdriver to help you install it. Be careful not to stab holes into the rubber gasket.
  5. A specialty tool is sold with these types of shower drains to allow you to tighten the nut from the inside of the drain. With this being said, tighten the nut on the inside of your drain.
  6. If you used plumber’s putty, then once the nut is tightened, you are ready to use your shower. However, if you used silicone caulk, then you must let the caulk dry before testing your drain to ensure it does not leak.

Remember, it is essential to properly install a new shower drain to ensure you do not end up with leaks. If there is even the smallest leak, then you will eventually find that there is mold growing underneath your shower base. 

Professional Drain Installation

If you have any questions or need assistance with your shower drain installation, then make sure you call on a professional team such as Jupiter-Tequesta to help you with your needs. The easiest way to install a new shower drain is by trusting our team of pros. 

Contact us at any one of our locations to get started.

Tequesta: (561) 747-5740

Broward: (954) 951-5481

Palm Beach: (561) 626-6822

Martin: (772) 546-2822

St. Lucie: (772) 546-2822

FPL Home Services, License No. CFC1430331


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Is My Sewer Line Broken?

Posted on January 17th, 2020 by Jupiter Tequesta

Signs Your Sewer Line Needs Repair

When everything is running smoothly, your sewer system becomes an invisible, undetectable part of your home’s infrastructure. However, when things go wrong, you may be faced with a costly plumbing nightmare. Here are four signs that something may be wrong with your sewer system.

1. Slow or Clogged Drains

If your drains are running slow on a regular basis, or if you are experiencing frequent clogs, you may have a break in your sewer line. Tree roots love moisture, and can quickly work their way through older or compromised pipes.

Roots can create obstructions in your sewer line, which can cause the need for a repair or replacement in extreme situations. The first sign that tree roots have invaded your plumbing is if you are experiencing slow or stopped drains in your home. To be sure, schedule an appointment with your local plumber to get to the root of the problem.

2. Lush Patches of Lawn

This is especially true if the rest of your lawn is dry, or just not as thick and well-watered. Broken sewer lines allow water and nitrogen to get into the surrounding soil. These act to create dense, lush vegetation over and around the break.

3. An Odor of Sewage Gas

Your drains should not smell — period. When everything is operating correctly, gasses from your sewer or septic system cannot get back inside. If you start to notice a stench creeping into or around your home, you most likely have a broken sewer line. And when that’s the case, contact a professional plumber immediately for a repair.

4. Mold or Mildew

When a broken line occurs under your house, you may notice an increase in the growth of mold and mildew in the area. If you suddenly notice a mold problem where there hasn’t been one before, you may have a broken sewage line.

Take Action

If you have noticed any of these signs of a broken sewer pipe in your home, it is best to call a professional. Don’t wait until your system fails or costly repairs accumulate, contact Jupiter-Tequesta today to find out what is causing the symptoms.

Tequesta: (561) 747-5740

Broward: (954) 951-5481

Palm Beach: (561) 626-6822

Martin: (772) 546-2822

St. Lucie: (772) 546-2822
FPL Home Services, License No. CFC1430331


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How to Use Google Home Hub

Posted on January 13th, 2020 by Jupiter Tequesta

Using Google Home Hub for Temperature Control

Google Home Hub is an incredible piece of technology that puts the controls for all of your smart devices in one place —  your fingertips. It has several functions that are all essential to making your life at home more efficient. Read on to learn how you can incorporate this technology into your home.

How Does Google Home Hub Work?

Google Home Hub is not just a smart speaker with a screen. Once it is set up, the device houses all central controls for your smart devices. This can include your programmable thermostat, your lights, and other appliances.

Rather than having to switch through different apps, you can manage all of your devices from one place. With the screen, you can see how each of your connected devices is functioning. Setup is also a breeze, making this system perfect for a multitude of households.

Setting Up Your Google Home Hub

First, download the Google Home app onto your smartphone. You can refer to this app when you are at work, school, or are simply away from the Hub. Next, you’ll add the devices in your home that have smart capabilities. You’ll be able to add devices that are made to be compatible with Google as well as Chromecast video and audio products.

You can also do this from your smartphone Google Home Hub app by opening the app, choosing “Add”, then “Set up device”, and “New devices”. The technology on your smartphone will prompt the app to begin searching for smart devices.

You can add smart lights in your home and remotely turn them off and on. Your thermostat can be turned up while you’re away and remotely turned on before you return so your inside temperature is already cooled or heated. 

Google Home seamlessly connects with your Nest thermostat to respond to your voice-activated commands. You can even lock and unlock smart locks so you always know your home is secure.

Nest Smart Technology Installation In Jupiter Florida

Jupiter-Tequesta Air Conditioning, Plumbing & Electric is proud to offer all Nest brand products, including:

  • Nest Learning Thermostats
  • Cameras (both indoor and outdoor)
  • Carbon Monoxide Detectors
  • Smoke Detectors
  • Google Home

If you’re interested in installing smart technology in your home, contact one of our locations for more information: 

Tequesta: (561) 747-5740

Broward: (954) 951-5481

Palm Beach: (561) 626-6822

Martin: (772) 546-2822

St. Lucie: (772) 546-2822

Jupiter-Tequesta A/C, Plumbing & Electric, License No. CAC#1816615

FPL Home Services, License No. CAC1820030


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What Does SEER Stand For?

Posted on January 9th, 2020 by Jupiter Tequesta

Why is SEER Important?

If you’re not familiar with the term, SEER stands for Seasonal Energy Efficiency Ratio. It measures your air conditioner’s ability to cool a room, as well as the amount of electricity it takes to do the job. Keep reading to learn what these numbers mean for your HVAC unit.

What Number to Look For

Every energy-using appliance in your home is given a SEER rating by the Environmental Protection Agency (EPA). The higher the number, the more efficient the air conditioning unit is. The efficiency of your unit matters because:

  • The more efficient it is, the less power it’ll use.
  • Using less power means lower energy bills.
  • You could save enough money in one year to go on a short family vacation!

In January 2015, a rule went into effect that all air conditioners must have a minimum SEER rating of 13. Many older homes, however, have air conditioners with SEER ratings of 9 or 10.

Think about this: upgrading from a 9 to a 13 can potentially save you $300 a year. There’s your weekend vay-cay for the family!

Air Conditioning Services in Jupiter FL

Air conditioning is a must where we live, there’s no getting around that. Trust our technicians at Jupiter-Tequesta to not only improve your indoor air quality but save you from a costly energy bill.

Contact Jupiter-Tequesta at one of our locations to discuss your air conditioning options.

Tequesta: (561) 747-5740

Broward: (954) 951-5481

Palm Beach: (561) 626-6822

Martin: (772) 546-2822

St. Lucie: (772) 546-2822

Jupiter-Tequesta A/C, Plumbing & Electric, License No. CAC#1816615

FPL Home Services, License No. CAC1820030


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Where to Place Carbon Monoxide Alarms in Your Home

Posted on January 6th, 2020 by Jupiter Tequesta

White smoke detector on yellow ceiling. A smoke detector is a device that senses smoke, typically as an indicator of fire.

Importance Areas to Place Carbon Monoxide Detectors

Carbon monoxide alarms are essential pieces of equipment that help keep your family safe. Their main job is to detect the presence of carbon monoxide gas in your house and alert you accordingly. However, it’s crucial that these devices be installed properly. Keep reading to find out where to put these carbon monoxide detecting units.

1. A Carbon Monoxide Detector on Every Floor

To get the best results from your carbon monoxide detector, we recommend setting one up on every floor. This means installing the units downstairs, upstairs, and in your attic. If you have a ranch styled (single-level) home, then place two detectors on opposite ends of your home lengthwise.

2. The Best Position for a Carbon Monoxide Detector

You should place a carbon monoxide detector no more than 5-feet from the ground. Carbon falls toward the ground and doesn’t rise upward. The 5-foot height requirement is the best position for a detector to discover carbon monoxide gas.

3. Install Detectors Near Bedrooms

Carbon monoxide detectors also work best when they’re installed near bedrooms. We know that carbon monoxide usually causes complications during sleep. By having a sensor set up near your bedroom, you improve your family’s chances of avoiding a carbon monoxide gas-related incident.

4. Install them Near Attached Garages

If your home has an attached garage, install a carbon monoxide detector near this area of your home. Your garage is one of the top places that carbon monoxide poisoning can occur. 

Areas You Should Not Use Carbon Monoxide Detectors Near

Don’t install your carbon monoxide detectors:

  • On the ceiling
  • Near a fuel-burning appliance
  • In a heavy moisture area
  • Near a blowing or circulating source of air

Having experts install your carbon monoxide detection equipment can help ensure your family’s safety. Contact FPL Home Services at one of the below locations to discover how FPL Home Services can help to make you safe from the adverse effects of carbon monoxide gas.

Tequesta: (561) 747-5740

Broward: (954) 951-5481

Palm Beach: (561) 626-6822

Martin: (772) 546-2822

St. Lucie: (772) 546-2822

FPL Home Services, License No. EC13007891.


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Benefits of a Whole Home Filtration System

Posted on January 3rd, 2020 by Jupiter Tequesta

How a Filtration System Can Improve Your Water Quality

We use water in many of the daily tasks we do in our home — from washing clothes to cooking food. If your home has hard water, it can have a big impact on your appliances.

The good news is that getting a whole house water filter can solve your hard water problems. Read on to learn how a filtration device can improve the quality of your home’s water supply.

What Is Hard Water? 

Hard water is water that has an excessive amount of dissolved minerals, including calcium and magnesium. It occurs as the water travels through limestone, sediment and even corroded plumbing pipes. The USGS classifies hard water as any water that has 61mg of dissolved particle grains we liter of water, and extremely hard water is classified as having 121+mg/L.

Effects of Hard Water

Hard water can cause a multitude of problems for you and your appliances. If you have extremely hard water, you may notice that it takes a lot of soap to lather your body and hair during a shower. Your skin may also feel dryer, resulting in the need for more hand and body lotion. 

When it comes to your appliances, hard water can cause your hot water heat, washer and dishwasher to wear out faster, and you may notice deposits around your sink and showerheads.

Reasons to Get a Whole House Water Filter

To preserve your skin and enjoy your water-using appliances for their entire expected useful lifespan, you can’t go wrong with a whole-house water filter. Whole house water filters use a special salt blend as well as filters to remove calcium, magnesium and dissolved metals from your home’s water supply. This results in soft water.

  • Your skin and hair will feel and look better.
  • You’ll need less soap to wash your hair and body.
  • You’ll need less soap to wash dishes and clothing.
  • Your faucets and showerheads will be easier to clean.
  • Your water heater will last longer due to less sediment build-up at the bottom.

If you want to preserve your water-using appliances and have healthier skin while saving money on soaps and detergents, a whole house water filtration system may be for you. To learn more about water softeners, give us a call today.

Tequesta: (561) 747-5740

Broward: (954) 951-5481

Palm Beach: (561) 626-6822

Martin: (772) 546-2822

St. Lucie: (772) 546-2822

FPL Home Services, License No. CFC1430331


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Resolutions for Your Home in the New Year

Posted on December 19th, 2019 by Jupiter Tequesta

The new year is right around the corner, which means it’s time to make plans for the new year to improve our lives. Typically, we think about drinking more water, spending more time with loved ones, or even saving more money. 

However, maintaining your home is one new year’s resolution that will give you peace of mind. Here are our top ways you can resolve to improve the state of your home in 2020.

1. Keep Your Indoor Air Quality Healthy

Exposure to pollutants and contaminants in your air can lead to health concerns such as increased asthma symptoms, stuffy nose and throat, chronic respiratory disease, heart disease, and other complications.

Our air can be full of irritants such as dust, pollen, pet dander, and mold spores. During the winter, our air quality can decrease because we spend most of our time indoors with the windows shut. You can breathe easier by taking these steps to improve your indoor air:

  • Change your air filters regularly
  • Use localized ventilation in your kitchen and bathrooms
  • Install humidifiers to fight dry air
  • Use an indoor purification system

2. Cut Down on Energy Costs

Reducing how much electricity and energy you utilize in your home will not only make your wallet happen, but it will improve the planet as well. From solar panels to smaller changes such as: 

  • Shut off the lights when you leave a room.
  • Unplug chargers and electronics that ‘wake’ as soon as you touch them when not in use.
  • Run your HVAC efficiently by using the recommended temperature settings.
  • Maintain your cooling and heating system to prevent wasting energy.

3. Make Your Home Safer

With a new year comes the urge to clean our homes — but what about making our homes safer? This means making sure your home is safe from natural disasters and from accidents that can happen in the home, such as electrical fires. Here are some easy ways you can make sure your family is safe:

  • Check and install fire detectors 
  • Inspect your home for carbon monoxide and radon
  • Ensure electrical outlets and devices are working properly
  • Clean our dryer lint after every use
  • Update your security system

From all of us at Jupiter-Tequesta, Happy New Year! Start 2020 off right by ensuring your home and your family are guarded. You can also keep your family comfortable by maintaining your air ducts, and HVAC systems. You can make an appointment today by contacting one of our locations:

Tequesta: (561) 747-5740

Broward: (954) 951-5481

Palm Beach: (561) 626-6822

Martin: (772) 546-2822

St. Lucie: (772) 546-2822

Jupiter-Tequesta A/C, Plumbing & Electric, License No. CAC1816615.


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Signs of a Reliable Plumber

Posted on December 19th, 2019 by Jupiter Tequesta

How to Find a Trustworthy Plumber

When you’re faced with a plumbing emergency, who do you call? It’s important to have a plumber ready for any broken fixtures, clogs, or other issues you may encounter. Your plumbing contributes to so many daily activities — from washing your clothes, cooking, to brushing your teeth. Here’s how to find a plumber you can trust.

5 Ways to Tell If Your Plumber is a Pro

1. They offer immediate response

A plumber that offers emergency response and arrives on time (or early) with all the necessary tools is the sign of a reputable service professional. They should also be able to diagnose the problem with your plumbing, start working, and prevent wasting time. The more wasted time they spend, the more money coming out of your pocket. 

2. They are familiar with local codes

A noteworthy plumbing company should know the local regulations and laws in your region. This means that they follow the rules and don’t cut corners to try to give you a ‘deal.’ Technicians should always be fully trained on all local city codes and ordinances.

3. They are punctual and professional

You shouldn’t let a significant plumbing concern wait a day or two before seeking an appointment — and your plumber shouldn’t either. Don’t delay on fixing any issues with your fixtures, and be sure that your plumber is treating your concerns with urgency. Plus, they should show up on time for the appointment, keep their work area clean, and arrive appropriately dressed.

4. They offer great customer service

You can tell how professional the plumber you’re choosing is based upon the customer service they offer you over the phone. In addition to providing solutions to your problems and prompt repair work when needed, they should offer you any support you need over the phone.

5. They are licensed

Be sure that the plumber you are trusting to service your home is licensed with either the city or province you live in. They should have insurance coverage and offer warranties just in case something does go wrong with the work they’re performing in your home.

Rest assured, FPL Home Services is licensed and insured and ready to resolve all of your plumbing issues in the Jupiter, Florida area. We strive to provide only the best service for our community members. To schedule an appointment, contact our locations today: 

Tequesta: (561) 747-5740

Broward: (954) 951-5481

Palm Beach: (561) 626-6822

Martin: (772) 546-2822

St. Lucie: (772) 546-2822

Jupiter-Tequesta A/C, Plumbing & Electric, LLC,  doing business as FPL Home Services, is a subsidiary of FPL Home and an unregulated indirect subsidiary of Florida Power & Light Company (FPL). FPL Home Services products and services are offered, administered and backed by FPL Home Services, and not FPL Home or FPL.  FPL Home Services Plumbing License No. CFC1430331.


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